We have LOVED the Ian's Gluten Free Cookie Buttons. Not only did they taste good they also come in individual packages - perfect for lunches, travel etc.
Earlier in the week I made a quick stop at Sprouts to pick up some snacks. I grabbed come crackers and Ian's Cookie buttons (Chocolate Chip.) Came home - put them in her designated "Gluten Free Snack Bucket" and called it good.
This afternoon she went to get a snack, opened a package and ate a cookie. She noticed they tasted a little different (like coconut) and decided to check the ingredients - it said "Contains wheat! She screamed "It has WHEAT!" We jumped up, ran to the bathroom when she spit out what she could, washed her mouth out and brushed her teeth. I pray she doesn't get sick tonight.
I looked up the package online - they are IDENTICAL!! The graphic at least. One says "Organic" and the other says "Gluten Free" but other than that they are pretty much the same. Check for yourself above.
I called the company - left a message and took full responsibility for not reading the ingredients but am hoping they will consider changing their packaging - I left my phone number and will report back if there is anything to report. I also called Sprouts (the cookies were in the "gluten free area.") The man I spoke w/was VERY nice - said that he also had gotten confused and put the organic cookies in the GF spot because they look so much alike and said he would go to check the shelf.
I accept full responsibility for buying it w/o double checking the package. That said - what a horrible marketing job. If I want Coke I look for the familiar red bottle/can. Diet coke has a silver bottle/can. Lays Potato Chips has different colors for different flavors etc.
I will probably continue to buy the cookies - but w/a cautious eye.
I hope she doesn't get sick - and I hope no one else makes the same mistake.
Update - 7/9/10
We made it through the night - thank goodness! She dodged the bullet this time. The crazy thing about Gracie's Celiac is before she was diagnosed she would get sick about 3 days a week - but she ate gluten daily. It was hit or miss - but when it hit it was HORRIBLE! I am so thankful she is fine. She was so upset and worried - I was as well.
I got a call from Ian's this afternoon. The lady said they have had this complaint before. She did say to always look for the red "Gluten Free" banner. I asked if they were going to be having any other items that were in Organic and GF in similar packages and she said she wasn't sure - and again said to check the red banner. Um - no doubt.
She also said they are discontinuing the "Organic" Cookie buttons and are just going to be making the Gluten free ones - that said the organic ones will still be on the shelf for a while.
She also said they were going to be making a 7 oz. version of the cookie buttons that would be out soon.
So - lesson learned - the hard way. I will be double checking next time before putting items in my basket.
Well - apparently it took some time. Yesterday afternoon Gracie had a bad case of sour stomach that lasted all night. About 2 am she woke us up saying she thought she was going to throw up (she didn't.) Thankfully she went back to sleep and was ok in the morning. She was pretty uncomfortable until it passed.
I am glad it wasn't worse than that - we all were.